Refund Policy

CANCELLATIONS AND ORDER MODIFICATIONS

To prevent disruptions and errors to our order fulfillment process, we can not cancel or modify an order after 24 hours.

We keep the right of canceling orders are considered as suspicious.

If your order is canceled and refunded without noticing reasons, please contact us on krypteincosmetics@outlook.com with your name and order number.

 

EXCHANGE AND RETURN

Due to the hygienic nature of cosmetics, KRYPTEIN COSMETICS does not allow any exchanges or returns unless it is defective. If there is any issues with your order or product, please contact us on krypteincosmetics@outlook.com.

 

SALES AND DISCOUNTS

All sale is final, please note all final sale items are non-refundable and replaceable.

 

MISSING OR INCORRECT ITEMS

Please contact us on krypteincosmetics@outlook.com, we will issue replacement, refund or partial refund depending on different circumstance